Student Support

ESC

The staff of the FSE Education Support Centre (ESC) provides support to students and the teachers. Staff members of the ESC are academic advisors, degree programme coordinators, schedulers, exchange coordinators, student administration and secretaries. Their support involves:

     Providing information for students and prospective students about the teaching programme

     Helping students with study-related problems

     Organizing registration for course units and examinations

     Administering examination results and degree certificates

     Compiling timetables of lectures and examinations

     Providing information about study abroad and financial support

     Formulating and implementing education policy, etc.

     Conducting and processing surveys in the field of teaching quality assurance

     Supporting the Programme Committees and Board of Examiners

The Education Support Desk (ESD) is the ESC’s front office. Please feel free to contact the ESD via e-mail or phone, or drop by during opening hours. You may visit the ESD for the following kind of matters:

     To hand in programme-related forms or documents

     To get a certified transcript of records (free of charge)

     In case of questions about the processing of grades in ProgRESS WWW

     In case of enrolment problems in ProgRESS WWW

     If you have questions about graduation

More information about the Education Support Centre can be found here.

Academic Advisor

The Academic Advisor is responsible for helping you with questions related to your studies. The Academic Advisor can be mailed with your questions or you can plan a meeting with the Academic Advisor if it is preferred. If you have a problem and you are not sure who knows the answer, it is easiest to talk to the Academic Advisor, as they have the answer or know somebody who does. The current Academic Advisors can be found here. Here you can also make an appointment with the Academic Advisors.

Board of Examiners

The Board of Examiners is responsible for ensuring the quality of assessment procedures, ensuring that examinations and final assessments proceed satisfactorily and for judging whether individual students have fulfilled the requirements for the award of the degree certificate.

The Board of Examiners also decides whether special arrangements, exceptions etc. for individual students will be granted. The Board of Examiners is formed by three staff members and is appointed by the Faculty Board.

Before you send a request to the Board of Examiners, you should first contact the Academic Advisor.
The Board of Examiners can be contacted via email: escchemistry@rug.nl. More information about the Board of Examiners can be found here.

Student Service Centre

If you questions that are not related to your programme but are related to your studies, can you contact the Student Service Centre. They can support you with efficient studying and they can help you if you have a learning disorder. More information can be found here.

International Exchange Office

The International Exchange Office assists students who want to go abroad. They also help international students when they study here for a short period. If you are interested in going abroad during your studies, can you contact them here.

International Welcome Center North

The Interanational Welcome Center North is an organisation which helps international students with different matters they encounter when moving to the Netherlands. They can help with matters like getting a work permit, taxes, banking and housing. Their website can be found here.

 

 

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